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What are recommended startup sequences for distributed CLM applications?


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Kevin Ramer (4.5k9186201) | asked Sep 14 '12, 10:44 a.m.
Hi,

We have CLM 3.0.1.3 environment something like this:

jts1 w RM and registered apps
         QM1
         QM2

jts2 w RM and registered apps
       QM3
       QM4

jts3 w RM and registered apps
      QM5
      QM6

Each line above are "independent" IP or port# on name aliased IP.   Over the weekend of Sept 2, the environment was stopped for DB2 fix pack, then restarted with scripts like:

/CLM.3/jts1/server/server.startup
sleep 90
/CLM.3/qm1/server/server.startup
sleep 30
/CLM.3/qm2/server/server.startup

Recently customer reports the connection from QM>RM is failing with this:


"The following problems occurred during the initialization process: No commands to run (More info found at entry [f430154c2fbc2c17] in RRS server log) Forbidden 403"

I restarted each JTS and the connection then worked, so what would be the recommended start up order so that JTS and applications settle into their respective grooves w/o need for further intervention ?

TIA,

Kevin

One answer



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Jerry Shengulette (63914) | answered Sep 21 '12, 3:54 p.m.
JAZZ DEVELOPER
I have not found any documented "startup order", indeed the documentation seems to intentionally leave that to you to decide with generalities like "start all applications". 

I recently started apps in a distributed setup in multiple orders without incident. 

I suspect you ran into something frustratingly random but if it happens again, I recommend capturing all logs and generating a support ticket for further investigation.

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