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question asked: Mar 21 '23, 11:00 a.m.
question was seen: 769 times
last updated: Mar 22 '23, 6:42 a.m.

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Automatic preview for attached files

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Tiberius Opitz (13●1●4) | asked Mar 21 '23, 11:00 a.m.

 Hello,

i hve the problem that with import of ReqIF (with predefined preview images) the preview will not be displayed. Also if I uploaf the artifact direct (format .rtf) the preview is missing. What can I do to get the preview generated.
Thanks

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Stefan Oblinger (185●2●13) | answered Mar 21 '23, 12:56 p.m.

Is it a windows server? In order to enable file previews, Visual C++ Redistributable Packages for Visual Studio 2013 needs to be installed on the DNG Server.

1. execute vcredist_x64.exe from Visual C++ Redistributable Packages for Visual Studio 2013 on the DNG server
2. optionally: restart DNG Server, if preview is not available.

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Tiberius Opitz commented Mar 22 '23, 6:36 a.m. | edited Mar 22 '23, 6:42 a.m.

Thank you very much for you answer, but unfortunately we have use linux servers. I'll check the UploadedFilePreviews < Main < TWiki (jazz.net) page with our admins, if there was done all the steps for linux.


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Stefan Oblinger (185●2●13) | answered Mar 21 '23, 12:58 p.m.

 See https://jazz.net/pub/new-noteworthy/install_upgrade/6.0.4/index.html#7u

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