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question asked: Nov 14 '14, 11:24 p.m.
question was seen: 3,431 times
last updated: Nov 20 '14, 3:24 p.m.

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JRS 5.0.1 - Can't build a new Report

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Francis Kemp (72●1●30●44) | asked Nov 14 '14, 11:24 p.m.
Just installed JRS V5.0.1 and configured the Data Source for the Data Warehouse. 

When I try to build a new report, I see the Data Warehouse entry but the Continue button is ghosted out.  There are no error messages in rs.log.

Any idea what might be happening?


Thanks,
Fran

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Cherie Revells (181●1●1) | answered Nov 20 '14, 10:59 a.m.
JAZZ DEVELOPER
I have seen this happen when a connection cannot be made to the data source.  Is this the problem?  The connection can be tested on the data sources page with the Test Connection button.
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Francis Kemp commented Nov 20 '14, 3:20 p.m.

I can connect to the data source just fine using the Test Connection button.  The Build Report page is clearly not getting that message though.....

Cherie Revells commented Nov 20 '14, 3:24 p.m.
JAZZ DEVELOPER

Are there any artifact types listed?  If not, then it must be having a problem retrieving the metadata from the data warehouse describing the types.  Try querying your database directly maybe???

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