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CRRRC1005E error - Requirement Composer v1.0


Yanzhuang Li (31134126) | asked Dec 30 '08, 4:53 p.m.
For a new instance RRC v1.0, the followong error is displayed in the command window. LDAP is enabled for user authentication.

Any comment? Thanks.

CRRRC1005E RRC Server at https://xxxx/jazz was unreacheable as user ADMIN. Please check the server and the userid and password.

FYI, the error message is NOT displayed in the log files.

4 answers



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Devang Parikh (11) | answered Jan 05 '09, 12:54 p.m.
JAZZ DEVELOPER
This error message indicates that you are using ADMIN as a user for Jazz REST Services functional user.
Change this functional user from ADMIN to your LDAP enabled user id. to change functional user
1. Go to Composer Server configuration utility
2. In configuration setup wizard navigate to page - Set the Jazz REST Services settings for the Rational Requirements Composer server
3. Make sure that Jazz REST Services server URL is correct.
4. Make sure that Jazz REST services functional user and password is correct user id and password. this user id must have access to composer server.

Hope this helps.

Thanks,
Devang

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Yanzhuang Li (31134126) | answered Jan 05 '09, 2:20 p.m.
Thanks, Devang.

Change ADMIN to a LDAP account did not help. The LDAP account does exist in the repository and is able to login to RRC.

Other comments? Thanks.

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Petru Acsinte (1311) | answered Feb 11 '09, 5:14 p.m.
JAZZ DEVELOPER
Hi,

When updating the Jazz REST Services settings for the Rational Requirements Composer server make sure the URL is correct and has the correct port specified (for example https://xxxx:9443/jazz), the password and the confirmation match the LDAP password for the user that is chosen to be the functional user.
When you finish the configuration wizard you should not get an error about not being able to update the properties file (if you do, stop the Requirements Composer server and retry to finish the wizard).
Also make sure that you login in the admin interface (usually https://localhost:9443/jazz/admin on the server) and apply the Rational Requirements Composer - System license to the user declared as functional.

Thanks,
P

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Petru Acsinte (1311) | answered Feb 11 '09, 5:33 p.m.
JAZZ DEVELOPER
Don't forget to add the functional user (LDAP account) as Administrator to the rdm project area.

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