RTC integration with HP Service Center
I know there is integration out there with HP Quality Center but does anyone know of a connector between RTC and HP Service Center? I've heard of links to other ticket and work management systems...
thanks brian |
7 answers
I realize this is an old post, but if anyone is still interested in integrating their HP Service Center ticketing system with RTC, HP Service Center tickets can be created using their Service Manager Web service; this HP Support forum posting provides a sample SOAP call to create an incident:
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BSD Group has a RTC Adaptor for QualityCenter:
http://www.bsdgroupinc.com/qcrtc.php Cheers, --andre -- Regards, -- andre weinand Jazz Work Item Team |
Please see the following link: Any hook into HP Service Manager (as opposed to HP Quality Center)? |
Hi,
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Hi Brian,
I was wondering if you managed to find any additional info on your question? I am interested to see if RTC can be Integrated with HP Service Center or other Ticketing platforms. Many Thanks. Paul W. BSD Group has a RTC Adaptor for QualityCenter: |
Please see the following link:
https://www-950.ibm.com/events/wwe/innovate/invt10ctrl.nsf/download/k31abe2107f0a7f0a128e039748e/$FILE/Innovate2010-BSD-RTC-QCv5.pdf |
Has anyone found an answer to this question?
The BSD integration is about a connection to HPQC we are looking at an integration to HP Sevice Manager. Regards, Mark |
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Hi Brian,
I looking for a answer for your questions. I don't find any. Did you get any solution? Please let me know.
Thanks
mscsathya