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question asked: Jan 02 '18, 10:07 a.m.
question was seen: 1,309 times
last updated: Jan 02 '18, 7:42 p.m.

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Cannot extract Requirements from DNG 5.02

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Raz Dotan (26●1●10●13) | asked Jan 02 '18, 10:07 a.m.

 Hi,

I'm trying to upload a word document and DNG is stuck on the 4th step (Extract Requirements) - it shows 0% completion and doesn't progress.
Any idea?
Thansk
Raz

Comments
Donald Nong commented Jan 02 '18, 7:42 p.m.

In such case you usually need to contact IBM Support and provide the Word document for investigation.

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