JTS ETL Job Requirements Fail on RTC 4.0.7
Hi,
When execute the data collection job JTS all finishing successfully except the job "Requirements". We migrated from RTC 4.0.6 to RTC 4.0.7 iFix005. The etl_user have all data collector licence. I follow the link http://www-01.ibm.com/support/docview.wss?uid=swg21591743: This is the jts-etl-driver.log: 2015-06-19 14:36:29,531 [ Thread-91] ERROR tional.drivers.jdbc.xml.internal.PageFetcherThread - com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.dataservices.client.auth.AuthenticationException: CRRRE1417E: The HTTP status '503' and the message is 'Service Unavailable'. 2015-06-19 14:36:29,531 [ Thread-91] ERROR tional.drivers.jdbc.xml.internal.PageFetcherThread - com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.dataservices.client.auth.AuthenticationException: CRRRE1417E: The HTTP status '503' and the message is 'Service Unavailable'. com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.dataservices.client.auth.AuthenticationException: CRRRE1417E: The HTTP status '503' and the message is 'Service Unavailable'. at com.ibm.rational.drivers.jdbc.xml.internal.PageFetcherThread.exeFetch(PageFetcherThread.java:565) at com.ibm.rational.drivers.jdbc.xml.internal.PageFetcherThread.run(PageFetcherThread.java:136) Caused by: com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.dataservices.client.auth.AuthenticationException: CRRRE1417E: The HTTP status '503' and the message is 'Service Unavailable'. at com.ibm.rational.drivers.jdbc.xml.internal.PageFetcherThread.exeFetch(PageFetcherThread.java:516) ... 1 more Caused by: com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.dataservices.client.auth.AuthenticationException: CRRRE1417E: The HTTP status '503' and the message is 'Service Unavailable'. at com.ibm.rational.drivers.jdbc.xml.internal.PageFetcherThread.exeFetch(PageFetcherThread.java:430) ... 1 more Caused by: com.ibm.rational.dataservices.client.auth.AuthenticationException: CRRRE1417E: The HTTP status '503' and the message is 'Service Unavailable'. at com.ibm.rational.dataservices.client.auth.JTSAuthentication.getResponseInputStream(JTSAuthentication.java:94) at com.ibm.rational.drivers.jdbc.xml.internal.PageFetcherThread.exeFetch(PageFetcherThread.java:408) ... 1 more |
One answer
What are the errors reported in jts-etl.log? This file should contain more information than the jts-etl-driver.log does.
The technote that you mentioned may not apply to your scenario, and your best option may be contacting Support. https://jazz.net/help/support/ Comments Hi,
Donald Nong
commented Jun 23 '15, 1:21 a.m.
Since more log files, such as the jts.log file, have to be looked into, I still recommend you to get in touch with Support so that the issue can be investigated more efficiently.
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