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How to set time interval for overdue approval email reminder.


Ashok Sonawane (9913) | asked Jun 02 '15, 5:59 a.m.
 I had set an approval for an work item, the approver got an email regarding pending approval as an email notification.
After that approver also got the overdue pending approval email notification next day.

But can we set that time interval...or can we reduce that time in hours rather than a day.  

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Lily Wang (4.9k714) | answered Jun 03 '15, 1:58 a.m.
For overdue approval email, you can set the interval from "ccm/admin > Advanced Properties", search for "Approval Reminder Notification Send Interval (seconds)".
Ashok Sonawane selected this answer as the correct answer

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