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question asked: May 16 '15, 3:52 p.m.
question was seen: 3,358 times
last updated: May 20 '15, 2:56 a.m.

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RQM 5.0 : How to set Email Notification to a perticular Team member when Test case workflow state changes.

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Naveen Tyagi (197●78●152) | asked May 16 '15, 3:52 p.m.
edited May 17 '15, 3:44 p.m.
There are so many states in RQM Test case custom workflow i have created like 'check H/W', 'Check Software'.....
Now if i am changing one state to another state in workflow, Notification mail being sent to everyone. I want to restrict this to particular users at some state and others users at other state.
if i am changing state from "Check Hardware" to "Check Software" then mail must go to the Team[Members] responsible for "check Software Requirement" and if i am moving to "Hardware is not ready" then it must go to the members responsible for updating H/W requirement . How can i change email notification to the some members associated to any particular state instead of sending it to everyone. Your help would greatly appreciated. 

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Donald Nong (14.5k●6●14) | answered May 17 '15, 8:40 p.m.
You want something called "email rules" as such can be found in ClearQuest. I doubt that RQM has this functionality. Someone is developing custom email rules in RTC but again RQM lacks such API to do such extensions.
https://jazz.net/forum/questions/174919/how-to-get-value-of-custom-attributes-in-rtc-extensions-a-simple-example-of-text-field-can-help-me
If you consider such feature is worth adding to RQM, please open an RFE.
https://www.ibm.com/developerworks/rfe/
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Naveen Tyagi commented May 18 '15, 5:10 a.m.

Thanks Donald for response,
If RQM doesn't have "email rules" then i am wondering how can i  send an acknowledgement to the Team member(s) who is responsible for current Test case states which is changed recently ?

Donald Nong commented May 20 '15, 2:56 a.m.

Sorry I don't have a better suggestion.

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