Avoid mail notification for approvals included in a Workitem Template
Is it possible to create a WorkItem Template including Approvals without mail notification when creating
new WorkItem from WorkItem Template ? When I use create Workitem from Template then rtc automatically save new Workitem based on the template. If the template contains approvals then all contained names in the approval get a notification. Is it possible to avoid this ? |
One answer
Hello Katrin,
unless each impacted user disables the email notification for approvals,
this is currently now possible.
An untested solution I could think of is to remove the approvals from your template,
and use a save participant to create the approvals:
https://rsjazz.wordpress.com/2012/11/30/a-create-approval-work-item-save-participant/
Possibly, approvals created by the participant will not trigger email notification.
Eric
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