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question asked: May 28 '14, 9:26 p.m.
question was seen: 5,525 times
last updated: Jul 23 '14, 7:04 p.m.

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Some Quality Management Jobs Failing

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Renato Mori (100●1●23●30) | asked May 28 '14, 9:26 p.m.
JAZZ DEVELOPER
edited May 28 '14, 9:28 p.m.
I have 4 PA in my RQM 4.0.4, and 3 of the jobs are failing as you can see on the image.
 
I was looking for any difference between each PA but i don't see any related to etl jobs.
Also I other jobs aren't working fine..  :(
Any advice?
Thanks!
Comments
1
Don Yang commented May 28 '14, 10:33 p.m.

can you check with qm-etl.log and see if there are any info there.
you can also go to failed project area's admin page > project area > workflow and see if workflow bindings are normal there(Comparing to working PA).

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Clara Forero (621●2) | answered May 30 '14, 4:45 p.m.
JAZZ DEVELOPER
Hi Renato,

As Don Tang pointed out, the qm-etl.log file should have some information regarding the failing ETL's.  It could be some authorization issue, some corrupted data, etc.  The log will tell you what the issue is.

Thank you,
Clara
Renato Mori selected this answer as the correct answer
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Renato Mori commented Jul 23 '14, 7:04 p.m.
JAZZ DEVELOPER

Hi Clara,
thanks for the update. i saw the logs and found the reason. the data collection user didn't had the right permissions. thanks!!

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