Rational Team Concert Developer license installation error (CRJAZ1663E)
Juan Martín Alberti (20●14●17)
| asked Sep 03 '13, 9:24 a.m.
retagged Sep 03 '13, 4:58 p.m. by Amy Laird (165●1●4) Hi there. I'm trying to install a Rational Team Concert Developer 3.0.1 license on Rational Jazz Team Server. After we browse to select the RTC_Developer_Unlocked.jar file i get this error: |
2 answers
I believe the following technote addresses the error being encountered
http://www-01.ibm.com/support/docview.wss?uid=swg21503805 Comments
Juan Martín Alberti
commented Sep 03 '13, 12:39 p.m.
Hi Abraham! Thanks for replying. The technote says: To resolve this issue,
Anything else that you can tell me to do to fix this problem?
Juan Martín Alberti
commented Sep 03 '13, 6:52 p.m.
The message asociated in the log says:
2013-09-03 11:40:34,015 [ http-9443-Processor19] WARN com.ibm.team.repository - CRJAZ0942I The license key located at "jazz-content://_4BWkoYVEEeC-H6nIGCPtfw" could not be processed. Examine the nested exception for the cause of the failure.
|
That technote also stated if the licenses still did not import, the issue is addressed in the following defect.
Unable to deploy 10 Free License on RTC 3.0.1 (168958) The other thing I would check is to see if the box where RTC is installed has a connection to the internet. |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.