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question asked: Aug 26 '13, 6:05 a.m.
question was seen: 3,967 times
last updated: Aug 26 '13, 9:22 a.m.

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How to Customize e-mail notifications

0
hui zhao (1●2●4) | asked Aug 26 '13, 6:05 a.m.
edited Aug 26 '13, 6:16 a.m. by Krzysztof Kaźmierczyk (7.5k●4●80●103)

Hi Friends:

2 questions about Email notification while we trying RTC

1:How to change this "Please respond to rtconcert@126.com " to "don't respond"?

2.How to customlization Email Notification UI & Layout.

This is the original message from Jazz:

Rational Team Concert <RTConcert@126.com>

2013/08/26 16:03

Please respond to
RTConcert@126.com

To

linjun_li@patac.com.cn

cc

Subject

[Work Item 21]  New:  OTS 的IPC MPP需要导入。 [o]

 




Web UI: https://localhost:9443/ccm/resource/itemName/com.ibm.team.workitem.WorkItem/21

Id:            21
Type:          Task
Summary:       OTS 的IPC MPP需要导入。
Project Area:  Project Area - test
Filed Against: Category 1
Status:        New

蒋银田 <yintian_jiang@patac.com.cn> changed on Monday, August 26, 2013 at 3:59:21 PM China Standard Time:

Summary:      OTS 的IPC MPP需要导入。
Status:       New
Description:  OTS 的IPC MPP需要导入。
Type:         Task
Severity:     Critical
Project Area: Project Area - test
Filed Against:Category 1
Owned By:     李麟君
Priority:     High
Planned For:  Release 1.0/Implementation
Due Date:     2013-8-27
Creation Date:2013-8-26
Restricted Access:Project Area - test
Created By:   蒋银田
Id:           21
Subscribed By:
   added:
             蒋银田
Approvals:
   added:
       Approval "Implementation_核准"  due: Aug 27, 2013
       杨玉良


You are receiving this mail because you are owner [o] of this work item.

One answer

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1
permanent link
Krzysztof Kaźmierczyk (7.5k●4●80●103) | answered Aug 26 '13, 6:15 a.m.
Hi Hui,

You will find the answer in this topic: https://jazz.net/forum/questions/73301/how-to-customize-the-email-template-sent-to-new-rtc-users

Let me know if it helps for you.

Best regards,
Krzysztof Kazmierczyk
Comments
hui zhao commented Aug 26 '13, 8:50 a.m.

It is not what I want, I would like to customlize not only Team invitation emails but also work item assignment emails.

sam detweiler commented Aug 26 '13, 8:58 a.m. | edited unknown

there are no 'assignment' emails.

starting with 4.0.1 you can customize the content of the mail. there are three email types.  

approvals
messages due to workitems referencing you (@your id)
workitem changes

there is the ability to create custom emails based on the content of the attributes when these events fire. 
workitem create and assignment are not part of the email triggering event list.

sam detweiler commented Aug 26 '13, 9:02 a.m. | edited Aug 26 '13, 9:21 a.m.

duplicate post

sam detweiler commented Aug 26 '13, 9:03 a.m. | edited Aug 26 '13, 9:22 a.m.

duplicate post

sam detweiler commented Aug 26 '13, 9:21 a.m.

sorry for the dups.. can't delete them.. some problem posting

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