How do i configure what attributes are included in emails?
When emails get sent from RTC, it includes a set of attributes of the work item (for example to the subscribers when something is changed). Can we configure what fields/attributes are included in the emails? I have been asked to include the defect Severity in all Defect emails from RTC.
Susan |
Accepted answer
yes with 4001 its available : https://jazz.net/library/article/957
Susan Hanson selected this answer as the correct answer
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2 other answers
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If you are with v401,
Open the Project Area in Web UI > Mail Templates has provision to customize the mail content - Approvals - Messages At me - Work Item Change Notification to refer to an attribute it uses the syntax : ${workItem.<attributename>} for example to refer to the project area, <attributename> in the above would be replaced with projectArea to form : ${workItem.projectArea} for severity, I would give a try with ${workItem.severity} |
@susan In v4.0 you can configure it using the Process template.
Some good examples are : https://jazz.net/library/article/957 Email variables: https://jazz.net/wiki/bin/view/Main/EmailTemplates#Variable_Types {$workitem.severity} should give you the severity of the workitem |
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